Sr. Experience Strategist
I am an expert in user experience strategy; stemming from my 20 years of expertise in product research, architecture, design, and evangelism.
Awards
Projects Finished
Years of Experience
Ai Agentic Experience
measurable ability
AI Implementation
Vibe Coding
Design Systems
UX Research
UI & UX Design
UX Strategy & Architecture
What App I Use
Tools of the Trade
As a seasoned UX professional, I specialize in leveraging the latest tools and technologies to deliver cutting-edge, A.I. first user-centered design solutions. Proficient in Figma, Sketch, InVision, Axure RP, and Adobe Creative Suite, I ensure seamless design processes and high-quality outcomes. My expertise extends to using advanced research techniques, prototyping tools, and data analytics to inform and validate design decisions. By staying current with industry trends and continuously honing my skills, I provide innovative and effective UX strategies that enhance user satisfaction and drive business success. Let’s create exceptional user experiences together.”
Figma
Sketch
Adobe XD
Miro
🗓️ What I Do
My Skillset
01.
Full-Stack UX Manager
I drove the design vision and strategy for projects, ensuring alignment with user needs and business objectives. Brought in a UXD I quickly rose to UXA and eventually UXM. I established, mentored and guided the design & dev team, fostering collaboration and establishing high-standards of design excellence, product delivery and user/customer satisfaction.
02.
Lead Mobile UX Architect
I transformed user needs into elegant, intuitive designs that ultimately served to improving the logistics process and communications between users (customers) and UPS. I led cross-functional teams, implemented in-depth user research, and developed cutting-edge design solutions that drove engagement and satisfaction.
03.
User Experience Manager
As a UX Manager, I lead and mentor a team to ensure our user experience design process aligns with business goals. I designed the web experience, UX strategies, collaborate with stakeholders, and oversaw user research and testing to inform and validate our designs.
04.
Experience Strategist
As a UX Strategist, I take a more strategic and holistic approach to user experience. I am responsible for defining the overall UX strategy, setting goals and objectives, and aligning UX efforts with broader business goals.
05.
Lead Web UX Architect
I dive deep into information architecture, user flows, and navigation structures, ensuring that the digital spaces we create as a team are not just pretty but also logically organized and easy to navigate.
06.
User Experience Designer
By conducting user research and iterating on designs through testing, I ensure company products deliver exceptional user experiences while aligning to company branding and business objectives
A.i. Cloning
AI That Extends the Human Experience
AI cloning is more than creating a digital likeness. It is the ability to preserve human presence—voice, appearance, knowledge, personality, and communication style—and make that presence available at scale. I use emerging AI technologies to explore how digital experiences can become more personal without requiring more human labor. From intelligent agents and conversational interfaces to voice and visual cloning, my focus is on designing AI that feels purposeful, believable, and useful.
For me, the next evolution of UX isn't designing around artificial intelligence. It's designing human experiences through it.
A.i. Engineering
Effective AI engineering requires its own technical vocabulary and systems thinking: context, agents, APIs, schemas, functions, workflows, state, memory, integrations, model behavior, constraints, and the relationships between them. Understanding how these layers communicate is increasingly as important as understanding the interface built on top of them.
Prompting at this level isn’t asking AI questions. It’s architecture.
I translate business requirements and UX intent into structured instructions that AI systems can execute—connecting interfaces, forms, applications, automations, data, and external services into functional products.
The quality of an AI-built product is directly influenced by the quality of the thinking communicated to the system. Expert-level outcomes require expert-level direction.
That’s where my background in UX architecture becomes particularly powerful: I understand both sides of the conversation—the human experience we’re trying to create, the process necessary to define it and the system required to create it.
Fortune 500 Clients
note: All are Pre-A.i. :::
Lead Application Architect
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At present, I am at the helm of mobile application architecture and design at UPS, where my primary objective is to develop user-centric solutions that optimize logistics processes and elevate the satisfaction of customers. With a focus on translating intricate business prerequisites into scalable mobile architectures, I guarantee UPS’s continued leadership in logistics technology innovation.
Clients
Sr. Product Designer
I collaborated with a cross-functional team to completely reimagine and redesign antiquated data search and modification functionality specifically catered to engineering end-users. This project involved front-loading information to streamline the user experience.
User Experience Strategist
Work in partnership with the user experience director, senior leaders, and cross-divisional teams considering every aspect of the user’s experience, user journeys, business, and marketing goals to coordinate and deliver design, prototypes, documentation, and strategy to the highest possible standards.
Full Stack UX Architect
Private tech company. Gather and evaluate business and user requirements for software engineering product, jacks and collaboration with product managers, and engineers.
Full-Stack Product Manager
Full-Stack UXA. With a brand new team (never before comprised in the history of 7-eleven) and exceptional resource challenges, I was tasked with the extremely ambitious 6 months goal to strategize, conceptualize, and create both a customer and franchisee app along with creating all associated digital executive & user training material. In addition to assisting in both the 7-eleven digital UX recruitment and seamless handoffs to 7-Eleven’s new UI team.
Project Category
UX Designer
Short Description
Co-designed the visual appearance and ensured alignment with the Citi style guide for all new features and enhancements on the new CitiPay mobile application. Act as the user advocate during the development process, subjecting early-stage designs to usability testing or expert review, and offering implementation suggestions from a user-centered perspective.
UX Developer
As a UX Developer at Kaiser Permanente, I played a key role in modernizing the organization’s web platform by transitioning legacy systems to a new content management system (CMS). My responsibilities included developing and optimizing front-end components, collaborating on UX design initiatives, and ensuring seamless integration of interactive design patterns into the Adobe AEM platform.
Project Category
UX Developer
Short Description
Critical in the facilitation of the global rebranding of UX Mobile and Web Site. Charged with creating design & component library in order to expedite design & development efforts. Acted as the primary intermediary between the design team and the development team.